Play Smart, Play Responsibly
0kok is committed to providing a safe and enjoyable environment for adult players in Bangladesh. Your wellbeing comes first — always.
Our Commitment to Responsible Gaming
At 0kok, we believe that online gaming should remain an entertaining hobby — not a source of financial stress or personal harm. For the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna and all of Bangladesh, gaming at 0kok is a fun and controlled experience. However, we understand that for some individuals, gambling can develop into a problem that affects their daily lives and the lives of those around them.
We have built a comprehensive suite of responsible gaming tools that every player can access directly from their account settings. These tools are designed to help you maintain control over your gaming activity, set healthy spending boundaries, and take a break whenever you need one. Our support team is available around the clock to assist any player who feels that gambling is becoming more than just entertainment.
Responsible gaming is not just a policy at 0kok — it is a core value. We regularly review our tools, train our customer support staff on problem gambling indicators, and partner with reputable support resources so that any player in need can receive appropriate guidance quickly and discreetly.
Responsible Gaming Tools & Features
0kok provides the following player protection features. You can activate or adjust them at any time through your account.
Deposit Limit Controls
Deposit limits are one of the most effective tools for keeping your gaming activity affordable and sustainable. At 0kok, you can set a maximum deposit amount for any time period that suits your personal budget. These limits take effect immediately when you reduce them and require a mandatory 24-hour cooling-off period before any increase can take effect — this deliberate delay is there to protect you from impulsive decisions.
The table below shows the available limit periods and example thresholds. Actual values can be customised within your account settings at any time.
| Period | Default Limit | Minimum Limit |
|---|---|---|
| Daily | ৳5,000 | ৳500 |
| Weekly | ৳20,000 | ৳1,000 |
| Monthly | ৳60,000 | ৳2,000 |
Log in to your 0kok account, navigate to Account Settings, select Responsible Gaming, then choose Deposit Limits. Enter your preferred amount and confirm. Changes that reduce your limit apply instantly; increases take 24 hours to activate.
Self-Exclusion & Time-Out
Sometimes the best decision is to step away entirely. 0kok offers both short-term time-out periods and long-term self-exclusion options so you can take the break that is right for you. During any exclusion period, you will not be able to log in, place bets, or make deposits — and you will be excluded from all promotional communications from 0kok.
- 1Log in to your 0kok account and go to Account Settings.
- 2Select the Responsible Gaming section and choose Self-Exclusion or Time-Out.
- 3Choose your preferred exclusion period: 24 hours, 1 week, 1 month, 6 months, 1 year, or permanent.
- 4Confirm your request. Your account will be suspended immediately and a confirmation email will be sent to your registered address.
If you are unable to access the self-exclusion tool or need to act urgently, email our support team directly at [email protected] with the subject line 'Self-Exclusion Request'. We will process your request within 24 hours and confirm by email.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and may not always be obvious to the person experiencing it. Being honest with yourself about the following patterns is an important first step toward seeking help if you need it.
- Spending more money than you can afford to lose on gambling activities
- Chasing losses by placing bigger bets to try to win back what you lost
- Neglecting work, family, or social responsibilities because of time spent gaming
- Borrowing money or selling possessions to fund your gambling habit
- Feeling anxious, irritable, or restless when you are not gambling
- Hiding your gambling activity from family members or close friends
Please use the self-exclusion tool in your account settings immediately, or email [email protected] with the subject 'Responsible Gaming Help'. Our trained support staff will respond promptly and treat your situation with complete confidentiality.
Frequently Asked Questions
Common questions about responsible gaming at 0kok, answered clearly.
Support & Contact
If you feel that gambling is affecting your life or the life of someone you care about, please reach out to us without hesitation. Our customer support team at 0kok is trained to handle responsible gaming enquiries with sensitivity, professionalism, and complete confidentiality. We will never judge you for seeking help — in fact, we consider it one of the most responsible decisions a player can make.
You can reach our support team at any time by emailing [email protected]. Please include your registered username and a brief description of your concern so that we can assist you as efficiently as possible. We aim to respond to all responsible gaming enquiries within 24 hours, Bangladesh Standard Time (BST, UTC+6).
Please gamble responsibly and only with money you can genuinely afford to lose. Never gamble to escape problems or to recover money you have already lost. If gambling stops being fun, it is time to stop.
Now that you know how to game safely at 0kok, explore our cricket betting, slots and live casino — always within your limits.